Skills & Competencies for Managed Care Supervisor

Managed Care Supervisor job profile

JOB SUMMARY for Managed Care Supervisor

Supervises and coordinates activities of personnel in the managed care operations department of a healthcare facility.

JOB RESPONSIBILITIES for Managed Care Supervisor

Oversees staff that process referrals, authorizations, billing, utilization review, and capitation for hospital services. Experienced in utilization review techniques and protocols.

Managed Care Supervisor SALARY RANGE

BASE 50%
$83,942
TOTAL 50%
$83,942
Job Level
M01
Job Code
HC07000358
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Managed Care Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Managed Care Supervisor skill and competencie below to view definitions.

6 general skills or competencies (Job family competencies) for Managed Care Supervisor

1 Job Family Competencies – Healthcare Industry
Proficiency Level -2
Skill definition-Applying healthcare industry knowledge to manufacture drugs and equipment and offer clinical and other healthcare-related support services.
Level 1 Behaviors
(General Familiarity)
Explains the clinical benefits of integrating innovations and technological advances into healthcare services.
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Level 2 Behaviors
(Light Experience)
Supports the development of innovative healthcare practices to reduce healthcare costs.
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Level 3 Behaviors
(Moderate Experience)
Researches technical developments in the healthcare industry and assesses their implications for our organization.
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Level 4 Behaviors
(Extensive Experience)
Integrates advanced processes into clinical workflows to diagnose and treat diseases more precisely.
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Level 5 Behaviors
(Mastery)
Leads the development of services and solutions to address complex healthcare industry challenges.
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2 Job Family Competencies – Healthcare Knowledge
Proficiency Level -2
Skill definition-Utilizing and sharing knowledge of healthcare practices, processes, systems, and procedures to provide high-quality services to patients.
Level 1 Behaviors
(General Familiarity)
Explains the importance of healthcare services in disease prevention and control.
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Level 2 Behaviors
(Light Experience)
Records healthcare information using different mediums for transmission.
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Level 3 Behaviors
(Moderate Experience)
Utilizes specialized healthcare equipment to ensure seamless monitoring of patients' status.
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Level 4 Behaviors
(Extensive Experience)
Monitors emerging healthcare trends and assesses their implications for the organization's performance.
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Level 5 Behaviors
(Mastery)
Establishes a "knowledge-sharing" environment to contribute to breakthroughs in the healthcare service industry.
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3 Managed Care Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Managed Care Supervisor
Proficiency Level - 4
5 Competency for - Managed Care Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Managed Care Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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2 Core Competencies – Coordination
Proficiency Level -2
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Lists the roles and responsibilities of coordination in the workplace.
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Level 2 Behaviors
(Light Experience)
Selects and utilizes tracking tools to manage daily tasks.
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Level 3 Behaviors
(Moderate Experience)
Delegates and coordinates a team's duties to ensure no overlap between responsibilities.
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Level 4 Behaviors
(Extensive Experience)
Facilitates groups and diverse areas to work together effectively.
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Level 5 Behaviors
(Mastery)
Leads in the establishment of best practices for planning multiple activities.
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3 Managed Care Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Managed Care Supervisor
Proficiency Level - 4
5 Competency for - Managed Care Supervisor
Proficiency Level - 5

Summary of Managed Care Supervisor skills and competencies

There are 0 hard skills for Managed Care Supervisor.
6 general skills for Managed Care Supervisor, Healthcare Industry, Healthcare Knowledge, Case Management, etc.
7 soft skills for Managed Care Supervisor, Planning and Organizing, Coordination, Judgment and Decision Making, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Managed Care Supervisor, he or she needs to be proficient in Planning and Organizing, be proficient in Coordination, and be proficient in Judgment and Decision Making.

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